As Cincinnati’s first and only woman-owned luxury restroom trailer business, we want every event to feel effortless. Below are answers to the most common questions we receive — all designed to help you feel fully informed, confident, and stress-free before booking your restroom rental.
Booking & Availability
How far in advance should I book?
We recommend booking as soon as you know your event date. Our trailers often book out months in advance — especially during wedding event season (September & October)
Do you require a deposit?
Yes, a non-refundable deposit is required to officially reserve your trailer. The remaining balance is due before your event.
Do you service winter events?
Yes! If you are hosting a winter wonderland and want your guests to have warm, cozy, and stylish restrooms We are here to help!
Trailer Sizing & Event Needs
How do I know which trailer size I need?
We size trailers based on guest count and event length. A helpful rule of thumb for a 6-hour event is:
Petite 2-Stall: up to 150 guests
Trio 3-Stall: up to 250 guests
Grand 5-Stall: 300+ guests or high-traffic events
Send us your guest count and event hours — we’ll size it perfectly.
Are your restrooms wheelchair accessible?
At this time, our trailers are not ADA compliant. If your event requires accessibility accommodations, we can help you explore partner options.
Power, Water & Placement
What kind of power do the trailers require?
Most events only need one standard 20-amp outlet, but depending on your trailer and season, multiple power sources may be necessary. For example, when using the winter heat package, the trailer requires more consistent power to maintain a comfortable interior temperature.
If power isn’t available, let us know and we can discuss generator options!
Do you provide extension cords?
Yes — Luxe Loo provides a 100 ft. extension cord. If your placement is farther than 100 ft., please let us know so we can discuss options.
What water source is required?
A standard garden hose connection is perfect. If water is not available, we can normally provide fresh water solutions, for a fee, depending on your event and trailer selection.
Where can the trailer be placed?
We can place the trailer on most flat surfaces, including grass, gravel, and pavement. We’ll walk you through placement during your site visit or planning meeting!
Delivery, Setup & Cleaning
What happens on event day?
Our team arrives, confirms placement with you or your coordinator, levels the trailer, connects water/power, and ensures everything feels event-ready before your first guest arrives.
Do you clean the restroom before guests use it?
Absolutely.
Every Luxe Loo trailer is deep-cleaned, sanitized, and refreshed between events — and then cleaned again on-site before your guests ever step inside.
(Not all restroom companies offer on-site cleaning — this is an important question to ask any vendor!)
Do you offer on-site attendants?
Yes. Our Concierge Service ensures the restroom is for event guests only and remains stocked, refreshed, and clean throughout the event. They are stationed outside to greet guests, monitor usage, and maintain safety.
Event Types
Which types of events do you serve?
We support weddings, corporate events, backyard gatherings, festivals, fundraisers, VIP ticket upgrades, and any event where guests deserve a clean, stylish, comfortable restroom experience.
Can Luxe Loo be added as a VIP perk?
Yes! Many clients incorporate Luxe Loo access into VIP tickets for festivals and large events. This elevates the guest experience and increases the value of top-tier tickets.
What Makes Luxe Loo Different?
What sets Luxe Loo apart from other restroom rental companies?
So glad you asked.
We bring decades of real event experience, a hospitality mindset, and a woman-owned level of care to every detail. Our trailers include:
Climate control (AC + heat)
Real sinks and flushable toilets
Curated décor and soft lighting
Full-length mirrors
Clean exterior styling and outdoor rugs
Signature yellow bistro table & chairs
A thoughtful layout designed for comfort and flow
We’re not just dropping off a trailer — we’re helping you create a seamless event experience.
Pricing & Payments
How much does it cost to rent a Luxe Loo?
Pricing depends on trailer size, event duration, distance, and add-ons like generators or concierge services. Request a quote, and we’ll send a tailored estimate.
Do you travel outside Cincinnati?
Yes, we regularly serve Cincinnati, Northern Kentucky, and Southeast Indiana. Travel fees apply based on distance.
Support & Communication
How quickly do you respond to inquiries?
We typically respond same day and send quotes within 24 hours. Great customer service doesn’t start on event day — it begins the moment you reach out.
Can we schedule a time to talk?
Absolutely! We’d love to learn more about your event and answer any questions. Just let us know if you’d like to set up a time to chat.
Still Have Questions?
We’re here to help create a stress-free, beautifully executed restroom experience for your guests. Reach out anytime — we’d love to chat!